Shipping policy

Shipping and Delivery
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Make sure the shipping information is in English, so we can deliver on the right person and address. If P.O BOX address is provided, we may contact the customer for alternate address, an actual residence/place of business, to insure there are no delays during the delivery process.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days or varies by locations. US orders are shipped by e-packet, which is a US Postal Service and In Canada is Canada Post for Standard shipping. After processing and leaving the warehouse, items usually take between 14-30 days to arrive at their destination but can take longer from time to time.

Duty & Tax: Each country has different rules concerning import duties and taxes. Often, there may not be a charge, but there is also the chance that upon arrival the customer will be charged duties/taxes; in which case the customers is responsible for the extra charges.